ErpBspro
Mobile phone · Laptop · Computer repair

We fix your phone and computer, fast and with full transparency.

Cracked screen, weak battery, slow laptop or a device that will not start? Book a repair appointment online in a minute and follow your repair step by step.

  • Skilled technicians
  • Track your repair with a QR code
  • Appointments confirmed by our team
Services

Repair & maintenance for every device

From a quick fix to a full diagnosis — for phones, tablets, laptops, desktops and consoles.

Screen replacement

Cracked, dead or flickering displays on phones, tablets and laptops.

Battery replacement

Short battery life, sudden shutdowns or a swollen battery.

Water damage

Cleaning and recovery after liquid contact — the sooner, the better.

Charging & connectors

Charging port, buttons, speakers, microphones and cameras.

Laptop & PC hardware

Upgrades and repairs: SSD, RAM, keyboard, hinges and motherboard faults.

Cooling & cleaning

Dust removal and thermal paste for quieter, cooler machines.

Software & data

System repair, virus removal, updates and data recovery attempts.

Diagnostics

A technician inspects your device and explains what is wrong.

How it works

From booking to pick-up in four steps

Simple, clear and always under your control.

Request

Choose your device, describe the problem and pick a preferred date and time.

We confirm

Our team reviews your request and confirms (or proposes another time).

We repair

Bring your device; a technician inspects and repairs it.

Track & collect

Follow the progress with the QR code on your receipt and collect your device.

Track my repair

Where is my device?

Every repair gets a receipt with a QR code: scan it with your phone camera to see the live status. Lost the receipt? Enter your ticket number and the last 4 digits of the phone number you gave us.

Faster: scan the QR code on your receipt with your phone camera.

Ask AI

Questions about your device or our service?

Describe a problem to see possible causes, or ask about booking, tracking, prices, warranty and opening hours. Answers use our shop’s real information: if we do not know, we say so.

  • Possible causes and safe checks for device problems
  • Preliminary information only — never a final diagnosis
  • Answers about booking, tracking and prices from our shop’s information
Popular questions
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Ready to get your device fixed?

Book online in a minute. No payment needed to request an appointment.

Book a repair appointment
Contact

Visit us

besmart_khezama

khezama gharbia Sousse

55086086

09:00 – 18:00

MonTueWedThuFriSat

Besmart_Riadh5

Riadh 5 sousse

22674693

09:00 – 18:00

MonTueWedThuFriSat

Frequently asked questions

Is my appointment confirmed immediately?

No. Your request is first reviewed by our team. You will be notified (e-mail if provided, and on your appointment page) as soon as it is approved or if we propose another time.

Is the AI assistant a real diagnosis?

No. It only suggests possible causes to help you understand what may be happening. Only a technician who inspects the device can give a real diagnosis.

Can I follow my repair?

Yes. Once your device is registered you receive a receipt with a QR code that opens your repair status page. You can also use “Track my repair” with your ticket number and the last 4 digits of your phone number.

How much will my repair cost?

Prices are not published online because they depend on the device, the model and the part needed. The shop gives you the price after looking at your device.

Is there a warranty on repairs?

Repairs can come with a warranty, usually 14 days. The warranty for your repair is written on your receipt.

What should I bring?

Please bring your device (and its charger if relevant). Back up your data beforehand if you can.

Can I cancel or change my appointment?

You can cancel from your appointment page, or contact us to change the time.